Frequently Asked Questions

If you select the optional policy benefit excess free glass cover, we will not require you to pay an excess for claims solely for accidental breakage of glass to specific items of property as identified in your policy.
If you opt for the optional policy benefit of extra landscaping cover, the most we will pay you under the ‘landscaping’ additional policy benefit will be increased to $50,000 for any one event.
We will cover loss to new building work up to $100,000 during the period of insurance. Please see your home insurance policy for the full details. It’s important to read this to determine whether or not you will be covered.
If you wish to cancel or change your policy, please email your details to info@cover.co.nz
If you're looking for ways to reduce your premium, one way to make your home insurance more affordable is to select a higher excess in return for a lower premium.
The EQC (Earthquake Commission) is a government body that was established to help cover damage caused by an earthquake or natural disaster. This is natural disaster insurance for residential homes, land and contents.
The most we will pay you under this Additional Policy Benefit for all events occurring during the period of insurance is $50,000. Please see your home insurance policy for the full details. It’s important to read this to determine whether or not you will be covered.
A total loss claim means that the loss to your house is uneconomic to repair, or if the loss was caused by a natural disaster, that the cost to repair the loss to your house exceeds the Natural Disaster Sum Insured.